Shipping policy
Processing Time
All orders are processed within 7 days after payment is received. Orders are not processed or shipped on weekends or holidays.
Exception: If we notify customers in advance (such as via our website, shop announcement, or social media) that we will be unavailable due to vacation or time away, order processing will resume once we return. Orders placed during this period will be packaged and shipped after processing resumes.
Once your order has been processed, you will receive a confirmation email with tracking information when available.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times are estimates and may vary depending on the shipping carrier, destination, and external factors beyond our control.
Shipping Locations
We currently ship to the United States only.
If we do not ship to your location, this will be indicated at checkout.
Delays
We are not responsible for shipping delays caused by:
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The carrier
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Weather conditions
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Customs delays (for international orders)
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Incorrect or incomplete shipping addresses
Lost or Stolen Packages
Once an order has been dropped off at the post office, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly for assistance.
Incorrect Shipping Information
Please ensure that all shipping information is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about this Shipping Policy, please contact us at gwynlosilverco@gmail.com.